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Appliance Pros

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Cooling Pros – HVAC services Grand Cayman
Foam Pros – insulation services Grand Cayman

Follow Us -

+1 345 746 7767
[email protected]

Appliance Pros

Cooling Pros – HVAC services Grand Cayman
Foam Pros – insulation services Grand Cayman

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service, specifically to facilitate professional appliance repair and maintenance visits. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Privacy Policy:

  • Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to Appliance Pros, 111A Cannon Place, 294 North Sound Road, Industrial Park, KY1-1201, Cayman Islands.
  • Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website.
  • Country refers to: Cayman Islands.
  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Appliance Pros, accessible from https://appliancepros.ky/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data While using Our Service, specifically our booking and contact forms, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information includes:

  • Email address
  • First name and last name
  • Phone number
  • Physical Address (for technician home visits and service delivery)

Usage Data is collected automatically when using the Service. This may include information such as Your Device’s IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, and other diagnostic data.

Tracking Technologies and Cookies We use Cookies and similar tracking technologies (beacons, tags, and scripts) to track the activity on Our Service. The technologies We use include:

  • Google Analytics: To monitor and analyze web traffic.
  • Google Ads Tracking & Meta Pixel:

To measure the effectiveness of our advertising and to serve relevant advertisements to you based on your interests.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: Including scheduling technician visits to your physical address.
  • To contact You: By email, telephone calls, or SMS regarding updates or informative communications related to your service requests.
  • To manage Your requests: To attend and manage Your inquiries to Us.
  • For marketing: To provide You with news or special offers about our services unless You have opted not to receive such information.

Note on Payments: Appliance Pros does not collect or process any payment information or credit card details through the Website. All financial transactions are handled off-site or in-person.

Compliance with the Cayman Islands Data Protection Act

The Company is committed to complying with the Cayman Islands Data Protection Act (DPA). We process personal data only for specified, explicit, and legitimate purposes as outlined in this policy.

Your Rights: Under the DPA, you have the right to:

  • Be informed about how your data is being used.
  • Access the personal data we hold about you.
  • Request the rectification of inaccurate data.
  • Request the suppression or erasure of your data in certain circumstances.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, such as completing service visits or complying with local tax and accounting records in the Cayman Islands.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

6. User-Generated Content

Certain parts of this website offer the opportunity for users to post opinions or information.

  • Appliance Pros does not filter or edit comments prior to their appearance on the website.
  • Comments reflect the view of the person who posts them and not the views of Appliance Pros.
  • We reserve the right to monitor and remove any comments which are considered inappropriate, offensive, or in breach of these Terms.

Children's Privacy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top.

Changes to this Privacy Policy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

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